Our products should be stored in optimal conditions.
Please note, delivery times may vary from 4 to 72 hours. La Maison Vendôme cannot be held responsible for late delivery.
La Maison Vendôme deliver you with its own delivery service.( when ordering through this website www.vendomegelato.com).
* Delivery is possible in 72 hours for some areas.
The shipping costs are 2omr for any purchase less than 7OMR. We offer you the delivery costs from 7omr purchase for some areas only, if you are not in this area please check with our service.
We offer delivery the same day (when it's possible) for orders confirmed by us by 2pm for some areas Only.
The deadlines vary depending on the time of the order and its preparation.
For all orders placed from Monday to Friday by 2 p.m., the shipment of your package will be effective the same day OR the next day for some areas.
For all orders placed from Friday after 2p.m., the shipment of your package will be effective on Sunday (we are closed on Saturdays)
In order to ensure optimal traceability of our products when they leave our laboratory, we track the shipment of your products with our delivery team to trace and control compliance with the cold chain throughout the transport.
La Maison Vendôme will not be held responsible for any delay in delivery if the contact details provided by the customer are inaccurate or incomplete. In the event that the customer is absent, the customer must contact La Maison Vendôme. If the order is not collected within 2 days after the first delivery, the customer will not be able to claim the return of its products.(no changes or refund).
Please check your package upon delivery of your order. If the package is damaged, we ask you to make a reservation with our delivery team, and to get in touch with customer service through our "CONTACT US" section, quoting your order number.